The Impact of Strategic Preparedness on Crisis Management: A Case Study of Al-Razi Health Complex in the Central Governorate of the Gaza Strip

Abstract

This study aimed to identify the impact of strategic readiness in crisis management from the perspective of employees at Al-Razi Health Complex in the Central Governorate of the Gaza Strip. The study used the descriptive analytical method, and the questionnaire was the data collection tool. The study population consisted of all employees at Al-Razi Health Complex, and their number reached (51) male and female employees, including: (managers, heads of departments, and specialists in health and administrative fields). They were selected using the comprehensive enumeration method. The data were entered and coded in the SPSS program. The results showed that Al-Razi Health Complex enjoys a high level of strategic readiness. This reflects the administration's interest in planning and preparing to face challenges and crises. The results also showed a high level of crisis management efficiency in the complex, indicating the complex's ability to deal with emergency situations and respond to them effectively. The study recommended the need to enhance the level of strategic readiness in the complex by updating plans and strategies periodically to keep pace with environmental changes and potential crises, and working to develop an integrated crisis management system that includes: clear emergency plans, specific implementation mechanisms, and precise roles and responsibilities for all employees.